FAQ
Each sheet cost € 9,99 (VAT included), size 100 x 70 cm, printed on high quality shine coat paper of 80 gr x m2.
First of all we recommend you to register in papername.com so you can have a memory of the designs made in order return when you want, specially if you didn't finish it.
Then click on the button “créate now”, you can choose between 6 prouposes.
Each template will gide you to the composition and once you finish you can choose how many sheets will you print.
Delivery is done by courier Nexive in Italia, we ship with SkyNet in Europe.
SHIPPING COST TO ITALY, EUROPE AND UK
Papername.com ship to the next countries in Europe and around:
Germany, Netherland, England, Spain, Andorra, Austria, Belgium, Denmark, Finaland, French, Greek, Irland, Luxembug, Portugal, Monaco, Switzerland, Check Republic, Cypress, Croatia, Estonia, Malt, Poland, Romania, Slovenia, Hungaria, Albania, Bulgary, Latvia, Lithuania, Norweg, Slovenia and in Switzerland.
Delivery and production (excluding holidays and on Saturdays):
– 2 working days to produce the paper gift.
– From 2 to a maximum of 7 days for shipping
Yes, it is included.
While you receive the goods from the courier, check integrity of the package.
In case it has been damaged and/or has impacts more or less visible or if the carrier refuses to wait the control of the parcel by you, please sign the the transport receipt so that we can start a practice of contestation against the courier.
This procedure is the only solution that allows us to begin the management of practices claim with the courier.
It is not possible to indicate the exact time or day for the delivery. You should choose an address where you are available through the day.
Don’t worry if at the time that delivery comes there is no one at home, the carrier will leave a notice in the letterbox. You can simply contact the courier to find out how to recover the order and reprograming the expedition.
papername.com sends via email the PDF invoice after the order fulfilment.
Pay by credit card is absolutely safe because the communications between us and the bank are encrypted and untraceable by third parties. The decision to use the PayPal service is right to ensure maximum security for the customer. You can pay in a easy and safety way your personalised gift wrap.
Orders are made from a single sheet of personalised gift wrap. The important thing is to choose the right number of sheets so you do not run out.
The time to process a request (standard) of your personalized gift wrap occurres within 24 hours of the receipt.
If within 24 hours you don’t receive a response, please check that it is not over the “spam” of your mail accounts. If necessary, contact us by phone or send and email to papername.com customer service.
There may be a small difference between the colours seen on the screen and printed, but the paper printed is the one made by the user.